Booking and Cancellation Policy

The following policies are separated by activity: Pop-up Marine Biology Class, Tidepool Class or Hosted Trip

Pop-Up Marine Biology Classes and Tidepool Classes Policy

Booking Policy

• Payment of the full price of the invoice secures your spot in the class.

• If the class is full, you will receive a full refund and the option to remain on the waitlist.

• Once payment is made and your spot is secured, you will receive a follow-up email with additional information (i.e.: specific meet up spot, what to bring, etc.).

Cancellation Policy

Part of securing a spot in one of our classes is your agreement to our Cancellation Policy.

All payments made to Shakra Dive are non-refundable.

In the event that you need to cancel your registration, the following fee structure applies for Pop-Up Marine Biology Classes:

• 1 week + prior to class start date: 100% refund

• No refunds will be issued within 6 days of the class start date. We will do our best to fill your spot. If your spot is filled by another customer, we will offer a 75% refund for logistics and planning, but this is not guaranteed.

• If you need to miss a class: As spaces in our classes are limited, we cannot offer refunds for missed classes. However, we are willing to give credit for the missed class for a future session or date.

• In the event that Shakra Dive needs to cancel a class, the class will be refunded 100%.

Hosted Trips (i.e.: Family Marine Biology Programs) Policy

Booking Policy

Trip fees are paid in 3 installments.

1. Deposit: within 48 hours of receiving the invoice a $300 deposit will secure your family’s spot (regardless of family size).

2. 50% of the remaining balance will be due 6 months prior to trip start date.

3. Remaining balance due 90 days before trip start date.

Cancellation Policy

Part of securing a spot in one of our classes is your agreement to our Cancellation Policy.

All payments made to Shakra Dive are non-refundable.

In the event that you need to cancel your registration, the following fee structure applies for Hosted Trips (Family Marine Biology Programs):

· 4 months prior to class start date: 100% full refund

· 2 months (8 weeks) – 4 months prior to class start date: 50% refund

· 2-8 weeks prior to class start date: 25% refund

· No refunds will be issued within 14 days of class start date. In the event that your spot can be filled by another customer, we will offer a 75% refund for logistics and planning, but this is not guaranteed.

In the event that Shakra Dive needs to cancel, the trip will be refunded 100%.